I accept Cash or Cheque as payment and provide receipts for all services provided.

I chose computer repair and web site design as my full time job because it’s what I love to do. Fixing computers is my hobby, and it’s what I do for fun. I have 12+ years of experience providing technical support at IBM, SMART Technologies ULC, and several smaller companies. I am a Certified Helpdesk Analyst through HDI – the Helpdesk Institute, which requires me to have detailed and through knowledge in troubleshooting and providing technical support.

Fast, Friendly, Dependable? Yes, certified, dedicated and local too! Give me a call, I’m happy to help! ]]> http://thevagabondgeek.com/2010/05/how-dedicated-is-your-computer-repair-tech/feed/ 0 http://thevagabondgeek.com/2010/05/test-post-to-podcast-category/ http://thevagabondgeek.com/2010/05/test-post-to-podcast-category/#comments Wed, 19 May 2010 02:12:47 +0000 admin http://thevagabondgeek.com/?p=40 Download audio file (001-Virus-Removal-Adventure-MP3.mp3)

This week I had to remove the My Security Engine virus from a computer. This was quite an adventure!

Among other things, I discovered the AVG Live CD, the Image File Execution Options registry key (yikes!), and CCleaner. I also used RKILL and HOSTSPERM.BAT which are two great utitlies. I was eventually able to remove the virus and finished with another happy customer. Another day’s work well done.

Lately I’ve been doing some computer repair house calls.  I’m bad with directions and am always sure to ask for the customer’s address so I can figure out how to get there on Google Maps.  You know it’s going to be an interesting trip when you ask for the customer’s address, and they say… well, go about 5 miles out of town, turn left at the pink house.  Ours is the house with the blue rock on the lawn…. Trust me, that’s not something you can type in Google Maps!

I’m enjoying it though. It is so much fun to live in Taber and to be able to get to know each and every one of my customers.  I think having a personal relationship with your customers is so important – in any business but especially in the computer repair business.  Let’s face it, when you call me you’re already frustrated, and maybe a bit angry, because your computer isn’t working.  Would you rather talk to a friend who understands your problem and genuinely wants to help you, or to some nameless PC repair technician who’s just there to make a buck?

• Virus, Spyware
• Running slow/Error Messages
• Slow Internet connection or Can’t connect to the Internet?

Do you just need some help with your computer, or need a friendly person to sit down with you and show you how to use it?

• Do you need someone to come over and set up your iPod, your iPhone, install software for you, set up a wireless network (or make sure it is secure)?

• Are you just looking for some advice on what computer or gadget to buy?

Contact Dave Holowiski The Vagabond Geek at 403.360.2843 now!

I live in Taber, Alberta and will visit your home or business for no extra charge. I have over 12 years of experience providing technical support through companies such as IBM and SMART Technologies. I am A+ certified, I have a valid Town of Taber Business license, and am a member of the Taber Chamber of Commerce.

I understand that having problems with your computer can be frustrating, and I am dedicated to making your repair experience as pleasant and satisfying as possible.  In addition to treating all of my customers like family, I will solve your problems as quickly and efficiently as possible.