Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

This week I had to remove the My Security Engine virus from a computer. This was quite an adventure!

Among other things, I discovered the AVG Live CD, the Image File Execution Options registry key (yikes!), and CCleaner. I also used RKILL and HOSTSPERM.BAT which are two great utitlies. I was eventually able to remove the virus and finished with another happy customer. Another day’s work well done.

Although I am from Taber (Alberta) I lived in Calgary for about 12 years. I moved back to Taber about a year ago to start up a computer repair and service company, and occasionally some stereotypical ’small town’ thing happens that shocks me. The other day, I saw the mailman in Canadian Tire, and he said he had a package for me but thinks it went to the wrong address. I asked him to send it to my home address (don’t worry he knew it, I didn’t have to give it to him). It showed up the next day.

Lately I’ve been doing some computer repair house calls.  I’m bad with directions and am always sure to ask for the customer’s address so I can figure out how to get there on Google Maps.  You know it’s going to be an interesting trip when you ask for the customer’s address, and they say… well, go about 5 miles out of town, turn left at the pink house.  Ours is the house with the blue rock on the lawn…. Trust me, that’s not something you can type in Google Maps!

I’m enjoying it though. It is so much fun to live in Taber and to be able to get to know each and every one of my customers.  I think having a personal relationship with your customers is so important – in any business but especially in the computer repair business.  Let’s face it, when you call me you’re already frustrated, and maybe a bit angry, because your computer isn’t working.  Would you rather talk to a friend who understands your problem and genuinely wants to help you, or to some nameless PC repair technician who’s just there to make a buck?

Are you having problems with your computer?

• Virus, Spyware
• Running slow/Error Messages
• Slow Internet connection or Can’t connect to the Internet?

Do you just need some help with your computer, or need a friendly person to sit down with you and show you how to use it?

• Do you need someone to come over and set up your iPod, your iPhone, install software for you, set up a wireless network (or make sure it is secure)?

• Are you just looking for some advice on what computer or gadget to buy?

Contact Dave Holowiski The Vagabond Geek at 403.360.2843 now!

I live in Taber, Alberta and will visit your home or business for no extra charge. I have over 12 years of experience providing technical support through companies such as IBM and SMART Technologies. I am A+ certified, I have a valid Town of Taber Business license, and am a member of the Taber Chamber of Commerce.

I understand that having problems with your computer can be frustrating, and I am dedicated to making your repair experience as pleasant and satisfying as possible.  In addition to treating all of my customers like family, I will solve your problems as quickly and efficiently as possible.

Welcome to the re-designed thevagabondgeek.com – this is now the site for my corporation – The Vagabond Geek Inc. If you are looking for more personal information, be sure to check out my personal web site at holowiski.com